The Inclusive Corporation: A Disability Handbook for Business ProfessionalsOhio University Press, 2003 - 342 pages Because of the Americans with Disabilities Act and the enormous market of aging adults coping with impairments, disability has become an important issue for all businesses. The Inclusive Corporation is the first book to address comprehensively this issue of disability as it relates to all of the areas critical to effective business management. The Inclusive Corporation succinctly presents disability-related information and resources that business managers need, and does so in a way that is highly readable and easy to use. The book is respectful and understanding of business requirements, while at the same time conveying a comprehensive knowledge of disability issues. Matters of legal compliance, social responsibility, recruitment, diversity, employee supervision, customer service, product design and marketing -- all are dealt with in The Inclusive Corporation. The result of the author's many years of experience working with businesses to improve their ability to include disabled people both as customers and employees, The Inclusive Corporation will be welcomed by people with disabilities and by business professionals nationwide. |
Contents
1 A TrillionDollar Market | 1 |
2 Understanding the Americans with Disabilities Act | 26 |
3 Diversity Disability and Inclusion | 51 |
4 Disability Stereotypes and Myths | 77 |
5 Language and Etiquette Strategies | 103 |
6 Disability and Innovation | 122 |
7 Proles of Four Business Leaders | 149 |
8 A Plan for Inclusive Employment | 175 |
10 A Plan for Inclusive Marketing | 238 |
11 A Plan for Inclusive Marketing | 265 |
Inclusive Employment Checklist | 291 |
Inclusive Marketing Checklist | 301 |
Resources | 305 |
Notes | 315 |
Works Cited | 323 |
| 331 | |
Other editions - View all
The Inclusive Corporation: A Disability Handbook for Business Professionals Griff Hogan No preview available - 2003 |
Common terms and phrases
ability able accessible accommodations activities addition adults advertising agency Americans applicant approach appropriate assistance associated attention avoid bene¤ts blind building cause communication condition consider consumers corporate cost deaf developed disabilities disability-related discrimination discussion diversity effective employ employees employment established example experience fact hearing hearing impairment hiring human impairments important inclusive increased indicates individuals initiatives involved issues learning least less limited lives major marketing meet mental needs Of¤ce offer Opportunity organizations participate percent perform person physical Policy position practices present problems procedures programs promote reasonable received referred retardation reviewed safety skills social stereotype supervisor things tion understand University visual Voice wheelchair workers